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Reliability Redefined: Introducing IBO Care Packs
In today’s fast-paced digital economy, waiting for technology to break before fixing it is no longer a viable strategy. Downtime doesn’t just stall operations; it erodes client trust and drains revenue. At IBO Infotech, we are shifting the paradigm from reactive “break-fix” repairs to a proactive partnership model built on Monthly Recurring Excellence.Our IBO Care Packs are more than just maintenance agreements; they are your organization’s digital insurance policy. By acting as your dedicated IT department, we ensure your infrastructure is optimized, secure, and resilient. Whether you are a small clinic or a large-scale manufacturing unit, our tiered support levels are designed to grow alongside your business, providing you with predictable costs and 100% operational peace of mind.
IBO Essential Care Pack
Ideal for: Small offices, clinics, and retail shops (up to 25 devices). The “Keep the Lights On” plan ensures your basic digital environment is secure and optimized without the overhead of an in-house technician.
- Remote Helpdesk: Unlimited remote support for day-to-day software and OS issues.
- Managed Security: Professional-grade Antivirus and Endpoint security on all systems.
- Patch Management: Monthly automated Windows and software updates to prevent security loops.
- Physical Hygiene: One scheduled on-site visit per month for preventative hardware cleaning and health checks.
IBO Advanced Care Pack
Ideal for: Logistics firms, CA firms, mid-sized hospitals, and educational institutions (25–75 devices). Focus on Business Continuity by ensuring your network and data are always available and optimized.
- Everything in Essential: Plus advanced network oversight.
- Automated Data Protection: Secure cloud backups for critical data like Tally files, patient records, or architectural designs.
- Rapid Response SLA: Guaranteed 4-hour on-site arrival for critical emergencies in selected areas.
- Network & Wi-Fi Optimization: Proactive management of routers and firewalls (including content filtering and social media blocking).
- Third-Party Vendor Management: We handle the headaches. We deal with ISPs (Jio/Asianet) and hardware OEMs (Dell/HP) for warranty claims on your behalf.
IBO Platinum Care Pack
Ideal for: Manufacturing units, large retail chains, and growing startups. A comprehensive “Virtual IT Department” that provides high-level strategy and complete infrastructure control.
- Everything in Advanced: Plus full-stack infrastructure management.
- Server & Identity Management: Oversight of Active Directory, File Servers, and local permissions.
- Security Infrastructure: Continuous maintenance of your Biometric access control and CCTV systems.
- Lifecycle Management: Seamless employee onboarding/offboarding (email setup and hardware provisioning).
- Virtual CIO (vCIO) Services: Quarterly strategy reviews with our senior consultants to plan your IT budget, cloud migration roadmap, and long-term cybersecurity posture.
Why Choose IBO Infotech?
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Fast procurement and smooth renewals
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Cost optimization & budget control
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Contact Us
- Ground floor, 37/2879-B,B1, Sivasailam Complex, Changampuzha Samadhi Road, Edappally, Kerala - 682024
- sales@iboinfotech.com
- +91 87146 83906
- +91 87146 83907
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