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Reliability Redefined: Introducing IBO Care Packs
In today’s fast-paced digital economy, waiting for technology to break before fixing it is no longer a viable strategy. Downtime doesn’t just stall operations; it erodes client trust and drains revenue. At IBO Infotech, we are shifting the paradigm from reactive “break-fix” repairs to a proactive partnership model built on Monthly Recurring Excellence.Our IBO Care Packs are more than just maintenance agreements; they are your organization’s digital insurance policy. By acting as your dedicated IT department, we ensure your infrastructure is optimized, secure, and resilient. Whether you are a small clinic or a large-scale manufacturing unit, our tiered support levels are designed to grow alongside your business, providing you with predictable costs and 100% operational peace of mind.
IBO Essential Pack
Ideal for: Small offices, clinics, and retail shops (10–25 devices). The “Keep the Lights On” plan ensures your basic digital environment is secure and optimized without the overhead of an in-house technician.
- Remote Helpdesk: Unlimited remote support for day-to-day software and OS issues.
- Managed Security: Professional-grade Antivirus and Endpoint security on all systems.
- Patch Management: Monthly automated Windows and software updates to prevent security loops.
- Physical Hygiene: One scheduled on-site visit per month for preventative hardware cleaning and health checks.
IBO Advanced Pack
Ideal for: Small offices, clinics, and retail shops (10–25 devices). The “Keep the Lights On” plan ensures your basic digital environment is secure and optimized without the overhead of an in-house technician.
- Everything in Essential: Plus advanced network oversight.
- Network & Wi-Fi Optimization: Proactive management of routers and firewalls (including content filtering and social media blocking).
- Automated Data Protection: Secure cloud backups for critical data like Tally files, patient records, or architectural designs.
- Rapid Response SLA: Guaranteed 4-hour on-site arrival for critical emergencies.
- Third-Party Vendor Management: We handle the headaches. We deal with ISPs (Jio/Asianet) and hardware OEMs (Dell/HP) for warranty claims on your behalf.
IBO Platinum Pack
Ideal for: Manufacturing units, large retail chains, and growing startups. A comprehensive “Virtual IT Department” that provides high-level strategy and complete infrastructure control.
- Everything in Advanced: Plus full-stack infrastructure management.
- Server & Identity Management: Oversight of Active Directory, File Servers, and local permissions.
- Security Infrastructure: Continuous maintenance of your Biometric access control and CCTV systems.
- Lifecycle Management: Seamless employee onboarding/offboarding (email setup and hardware provisioning).Virtual CIO (vCIO) Services: Quarterly strategy reviews with our senior consultants to plan your IT budget, cloud migration roadmap, and long-term cybersecurity posture.
Why Choose IBO Infotech?
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Fast procurement and smooth renewals
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Cost optimization & budget control
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Contact Us
- Ground floor, 37/2879-B,B1, Sivasailam Complex, Changampuzha Samadhi Road, Edappally, Kerala - 682024
- sales@iboinfotech.com
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+91 87146 83906
+91 87146 83907
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